Matlas

Support

We usually answer within a day.

Contact us

Email support.matlasgrappling@gmail.com. If it's about your account, please write from the address you signed up with. If someone is in immediate danger, call your local emergency number first.

Report someone or something

We review reports within 24 hours, and the person you report isn't told it was you. You can also email us, including about anything involving a minor's safety.

Block someone

Open their profile, tap the ⋯ button, then Block. You can also do it from the ⋯ menu on one of their posts, or by pressing and holding one of their messages. You'll find everyone you've blocked in Settings, Privacy, Blocked accounts.

Can't sign in

On the sign-in screen, tap Forgot password? and we'll email you a code. If you signed up with Apple or Google, use the same button you signed up with. If your confirmation email never came, try signing in with your email and password, and you'll be offered another one. Check your spam folder too.

Delete your account

In the app, go to Settings, Account, Delete account. It happens right away and can't be undone. If you can't get into the app, email us from your account's address and we'll do it for you. Our Privacy Policy lists what's deleted and what's kept.